TERMS & CONDITIONS

Terms & Conditions

Last Updated: 1 October 2026

These Terms & Conditions govern your use of the Cosmetology Ltd website and your interaction with our services.

By accessing our website, contacting us, requesting information or arranging an appointment, you acknowledge that you have read and understood these Terms & Conditions.


1. About Us

Cosmetology Ltd
Location: Harborne, Birmingham, UK
Telephone / WhatsApp: 07432 313686

Cosmetology Ltd provides aesthetic, cosmetic and beauty treatments as described on our website and through our direct communications with clients.


2. Use of Our Website

You may use this website for lawful purposes only.

You must not:

  • Use the website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorised access to the website or its systems
  • Interfere with the operation or security of the website
  • Copy, reproduce or commercially exploit website content without permission
  • Submit false, misleading or fraudulent information through our website

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been breached.


3. Treatment Information

Information provided on this website is intended to give general information about our treatments and services.

Treatment descriptions, benefits, images and results shown on the website are for general informational purposes and should not be considered a guarantee of a particular result.

Individual results may vary depending on factors including skin type, individual circumstances, treatment history and other factors.

A consultation may be required before a treatment can be provided.


4. Suitability for Treatment

Not every treatment is suitable for every individual.

Before providing a treatment, we may need to discuss your relevant medical history, allergies, medications, existing conditions, previous treatments or other information that may affect your suitability.

We reserve the right to decline or postpone a treatment where we reasonably believe that the treatment may not be appropriate or safe for the client.

Clients are responsible for providing accurate and complete information relevant to their treatment.


5. Appointments and Bookings

Appointments are arranged primarily through our direct communication channels, including WhatsApp and telephone contact.

An appointment is only considered confirmed once Cosmetology Ltd has confirmed the booking with the client.

Our Booking, Cancellation & Attendance Policy applies to deposits, cancellations, rescheduling, late arrivals and missed appointments.

By arranging an appointment, you agree to comply with that policy.


6. Treatment Prices

Prices and treatment information displayed on our website are provided for general guidance and may be subject to change.

The applicable price will be confirmed at the time of booking or consultation.

Where the treatment required differs from the treatment originally discussed, the price may also differ.

We will aim to communicate any applicable price changes before providing the treatment.


7. Client Responsibilities

Clients are responsible for:

  • Providing accurate information during enquiries and consultations
  • Informing us of relevant medical conditions, allergies, medications or previous treatments
  • Following any pre-treatment instructions provided
  • Following aftercare instructions provided following treatment
  • Attending appointments on time
  • Informing us as soon as possible if they need to cancel or rearrange an appointment

Failure to provide relevant information or follow appropriate instructions may affect the suitability or outcome of a treatment.


8. Treatment Results

We aim to provide treatments to a high professional standard. However, individual treatment outcomes cannot be guaranteed.

Results can vary between individuals and may depend on factors including lifestyle, skin condition, treatment history, individual response and compliance with aftercare advice.

Photographs or examples displayed on our website should not be interpreted as a guarantee that you will achieve the same result.


9. Aftercare

Where appropriate, clients will receive advice regarding aftercare following a treatment.

Clients should follow the aftercare instructions provided and contact us if they have concerns following their treatment.

If you experience an unexpected or serious reaction following treatment, seek appropriate medical attention where necessary.


10. Website Content

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, treatment availability, prices, descriptions, images and other information may change without notice.

We do not guarantee that every piece of information on the website will always be complete, current or free from errors.


11. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, branding, layouts and other materials, belongs to or is used by Cosmetology Ltd with appropriate permission.

You may view and use the website for your personal, non-commercial purposes.

You must not reproduce, modify, distribute, publish or commercially use our website content without our prior written permission.


12. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including social media platforms such as WhatsApp or Instagram.

These third-party services operate independently from Cosmetology Ltd and may have their own terms and privacy policies.

We are not responsible for the content, availability or privacy practices of third-party websites or services.


13. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

Subject to this, Cosmetology Ltd will not be responsible for losses arising from circumstances outside our reasonable control or from the misuse of our website or services.

Nothing in these Terms & Conditions affects your statutory rights as a consumer.


14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it and how you can exercise your data protection rights.


15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, website or legal requirements.

The latest version will be published on this page with the relevant Last Updated date.


16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms & Conditions will be subject to the applicable jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that may apply.


17. Contact Us

If you have any questions about these Terms & Conditions, our treatments or our services, please contact us:

Cosmetology Ltd
Harborne, Birmingham, UK
Telephone / WhatsApp: 07432 313686